Accessibility statement – Kuoma.fi
This accessibility statement describes the accessibility status of the Kuoma.fi online service and any deficiencies that have been identified. We are committed to continuous development to ensure that all users, including people with various functional limitations, can use our online services as freely as possible.
The accessibility of the service is based on the AA level requirements of the WCAG (Web Content Accessibility Guidelines) 2.1 guidelines. We strive to comply with these standards to the best of our ability, and any identified shortcomings are systematically corrected. The description will be updated regularly as our service progresses.
1. Perceivable
The content must be presented in such a way that all users can perceive it regardless of their sensory perceptions. Our goal is to provide information in a variety of ways, not just visually or auditorily.
General issues observed:
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Structure and relationships: The structure of the content does not always convey information or the relationships between elements clearly enough for assistive technologies. Semantic markup is incomplete, which can result in information not being conveyed correctly to screen reader users.
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WCAG 1.3.1 Information and relationships (A)
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Visual presentation: In certain places, the color contrast between
elements is insufficient, which reduces readability and may make it difficult for users with low vision to perceive the content. -
WCAG 1.4.3 Contrast (Minimum) (AA)
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Explanations and information: Explanations for form fields and interactive
elements are often incomplete, incorrect, or missing altogether. This prevents assistive technologies from conveying the purpose or usage of the element to the user. Notification of dynamic content updates, such as changes to the shopping cart, is also inadequate. -
WCAG 2.4.6 Headlines and explanations (AA)
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WCAG 1.3.1 Information and relationships (A)
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WCAG 1.4.13 Content in connection with mouse pointer or focus
(AA)
2. Operable
The user interface components and navigation must be accessible in every possible way, especially via keyboard.
General issues observed:
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Keyboard operation: Not all functions can be performed using only the keyboard. Interactive elements, such as modals and certain selection mechanisms, do not always receive focus when opened, or their focus management is inadequate. This can lead to "keyboard locks" where the user gets stuck and cannot proceed.
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WCAG 2.1.1 Keyboard (A)
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WCAG 2.1.2 No keyboard lock (A)
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Navigation: The site lacks a skip link that would allow users navigating with
a keyboard to jump directly to the main content. The visual focus is also not always clearly visible, which makes navigation difficult, as the user does not know where on the page they are at any given moment. -
WCAG Best Practice (Skip link)
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WCAG 2.4.7 Focus visible (AA)
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WCAG 1.4.13 Content when the mouse pointer or focus is on it (AA)
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Accessible features: Certain features are implemented in a way
that violates general expectations for how user interface elements should
work, which is particularly problematic for users who rely on assistive technologies. -
WCAG 1.3.1 Information and relationships (A)
3. Understandable
The information and user interface must be understandable. This includes language, navigation, and predictability.
General issues observed:
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Understandable content: There are deficiencies in the language definition of the website elements, which may cause screen readers to mispronounce the content.
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WCAG 3.1.2 Language of parts (AA)
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Navigation and headings: The heading hierarchy is inconsistent or
incomplete, making it difficult to understand the structure of the page content. Multiple H1 headings may appear on a single page, and heading levels may be skipped, breaking the logical structure.-
WCAG 2.4.6 Headings and labels (AA)
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Unclear labels: The aria-label labels for interactive elements, such as buttons, are unclear or incorrect, preventing assistive technologies from clearly conveying their purpose to the user.
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WCAG 2.4.6 Headings and labels (AA)
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4. Robust
The content must be reliable enough so that a wide range of user agents, including assistive technologies, can interpret it reliably.
General issues observed:
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Technical compatibility: The technical implementation of the website contains elements that are not fully compatible with assistive technologies or that violate established accessibility practices. This can manifest itself, for example, in incorrect aria-label naming or incorrect role definitions for elements.
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WCAG 1.3.1 Information and relationships (A)
Keeping the accessibility statement up to date
Identified shortcomings are continuously corrected as part of our development work. This accessibility statement is regularly updated as the Kuoma.fi online service develops and accessibility improves.
Feedback and contact
We welcome feedback on the accessibility of our online services. If you notice any shortcomings or have any questions, please contact our customer service:
Email: kuoma@kuoma.fi.
Appeal procedure
If you notice any accessibility issues in our online service, you can send feedback to the email address above. We'll try to respond to your feedback within five business days.
If you are not satisfied with the response you receive or feel that the issue has not been properly addressed, you can submit a report to the accessibility monitoring unit of the Finnish Transport and Communications Agency Traficom.
For more information and instructions on how to submit a report, please visit the Traficom website:
More detailed contact information and instructions for submitting a report:
Finnish Transport and Communications Agency Traficom Accessibility monitoring
Email: saavutettavuus@traficom.fi
Phone number: 029 5390 230